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Terms & Conditions

  1. Everything on this website is copyrighted unless it is mentioned other wise.
  2. Isolotica makes no warranties or representations that the information contained in the website is complete or error free.
  3. Isolotica website and emails sent are free of virus. Isolotica is not responsible for anyviruses that may infect your computer equipment or other property on account of your access to or use of this Site or your downloading of any materials, data, text, images, video, or audio from this Site.
  4. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.You cannot use any image from the site unless we authorize the person for use.
  5. Isolotica is a trusted redistributor located in Dubai And is not affiliated with any other reseller.
  6. Upon purchase Isolotica provides all the safety information to the customer therefore, all buyers are responsible for their decision on the use of the lenses. Any harm that might happen is  the responsibility of the purchaser.
  7. Isolotica does not authorize any illegal use of the site and will not tolerate any person who does so therefore , legal actions will be taken if it is a must.
  8. Isolotica may revise the Terms and Conditions at any date or time for improvement .
  9. Solotica products do not have the documentation FDA (Food and Drug Administration).In a few cases, it is possible that your order be returned to the UAE for lack of FDA documentation, in these cases, we can resend or refund the payment of lenses discounted shipping cost .

Please contact us for any further information: isolotica@gmail.com

 

Refund and Cancellation Policy

  • Cancellation within 24 hours from the date and time of order, payment will be refunded less the bank charges.
  • In case of return of shipment due to any reason , the shipping cost will be deducted and price of product will be refunded.
  • After order has been shipped customer will not be able to cancel or request a refund.
  • We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or any damages occurred  by the shipping process whether its by air or ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United Arab Emirates.

 

 

Delivery Information

  • Delivery can take up to 10-15 working days through courier both international and local.

Contact Details

  • Office Address
    MAZAYAH GULF GENERAL TRADING, PO BOX 24890 DUBAI- UAE.